Terms of Service
Introduction
Welcome to The Biscuitry! These Terms of Service govern your use of our website and the agreements between us. If you don’t agree with these terms, please let us know so we can try to find a solution.
Communications
By using our Service, you agree to receive newsletters and other communications from us. You can opt out of these communications by following the unsubscribe link or contacting us.
Purchases
When making a purchase, you may need to provide certain information. You must have the legal right to use the payment method and provide accurate information. We reserve the right to refuse or cancel orders for various reasons.
Competitions and Promotions
Competitions and promotions involving and including our products may have separate rules that override these standard terms of condition.
Refunds
We do not offer refunds but will certainly consider issuing credit or sending replacement stock for damaged or defective products received. Damaged or defective items must be reported within 12 hours of receipt.
Shipping
Our bakery is situated in Somerset West, Western Cape, South Africa. Shipping may take 5-7 working days, depending on ingredient and stock availability, and seasonal busyness. Shipping fees apply, but free shipping is available for orders above a certain amount.
Western Cape:
Flat fee: R70
Orders above R1 000:
Free
Rest of South Africa:
Flat fee: R120
Content
The content on our website is the property of The Biscuitry and cannot be used without our permission.
Analytics
We may use third-party service providers to monitor and analyse the use of our website.
No Use By Minors
Our Service is intended for users who are at least 18 years old. If you are not 18 years old, you are prohibited from using our Service.
Intellectual Property
The content, features, and functionality of our Service are the exclusive property of The Biscuitry and are protected by copyright and other laws.
Copyright Policy
We respect the intellectual property rights of others. If you believe that any content on our Service infringes your copyright, please contact us.
Error Reporting and Feedback
You may provide feedback and report errors to us. By doing so, you grant us the right to use and develop the feedback.
Links To Other Websites
We are not responsible for the content or practices of third-party websites linked to our Service.
Disclaimer Of Warranty
Our Service is provided on an “as is” and “as available” basis. We make no warranties regarding the operation or accuracy of our Service.
Limitation Of Liability
We are not liable for any damages arising from your use of our Service, except where prohibited by law.
Termination
We may terminate or suspend your account and access to our Service at any time and for any reason.